Patient Care Coordinator

Fredericton, NB, Canada

Full Time

Mid Level

Patient Care Coordinator – Fredericton, New Brunswick

Avant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better. We're growing, and we're looking for a Patient Care Coordinator to join our Fredericton team.

This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping.

What You’ll Do

Be the first point of contact for patients and team members, answering questions and helping them get the support and care they need
Collect patient medical histories and insurance information, and keep medical charts and patient data up to date
Coordinate appointments, including booking, rescheduling, and follow-ups
Answer and screen incoming calls, determining urgency and routing or scheduling as needed
Support patients through insurance pre-authorizations and claims
Track clinical activity and prepare reports as required
Keep equipment clean and in good working order, arranging maintenance or repairs when needed
Take on other related duties as they come up

What We’re Looking For

A positive, supportive attitude
At least 1 year of experience in healthcare or customer/client service
Strong communication skills and a professional, mature demeanor
Excellent organizational skills and the ability to multitask
Comfort learning new systems and processes
Experience with an EMR system is an asset
Experience in healthcare or sleep therapy is an asset, but not required – we provide training
Bilingual French/English is an asset

Job Details

Schedule: Monday to Friday, 8:30 AM-4:30 PM
Job Type: Full-time
Pay: $18-$24/hour, based on experience

What We Offer

Extended Health, Dental & Vision Care
Disability & Life Insurance
Paid Vacation + Sick Time
RRSP Matching
Excellent work/life balance

If this sounds like the right next step for you, we'd love to hear from you.

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